Frequently Asked Questions
1. Q: Can the product be customized according to requirements?
A: We can customize products according to your requirements, and we also provide design patterns or assistance with design.
2. Q: How do I pay for the order?
A: We support wire transfer (TT) and letter of credit (LC) payments.
3. Q: How long after placing an order will it be shipped?
A: Generally, orders can be shipped within 15-20 days after placement. The exact time depends on the specific order. We will inform you in advance of the order details before you place your order.
4. How can I be convinced that my order is being produced and made to my specifications after I place it?
A: You can rest assured that our company is completely legal and compliant in China. We can provide the relevant business licenses. Furthermore, we will assign a dedicated person to track your order status in real time, transmitting photos or videos to you so you can monitor the entire production process from home.
5. Q: What is your factory's minimum order quantity?
A: Our factory has a minimum order quantity of 50 sets for small street light poles, but there is no strict minimum order quantity standard for large light poles, such as high-mast light poles and traffic signal poles, which can be determined according to the specific situation.
